Roof cleaning with accommodating customers

Accommodating Customers

1006 / 2020

A customer of ours just purchased a new home in Milton, MA. When they purchased the home, there was a small moss infestation on one corner of the roof. The previous owner had agreed to pay for roof cleaning as part of the purchase agreement with the new owners. HiCleaners provided an affordable price for roof cleaning and worked with the new homeowner completely electronically because they were in a different state when they wanted the work done to stay safe due to COVID.

The customer requested that the technician call them when they arrived at the home and when they were finished with the roof washing. When the technician arrived at the home, the technician made sure to call the homeowner to let them know they were at the location and was beginning the service. After the roof cleaning was complete, the technician called the customer again to let them know that the service was completed. The customer paid for the service using Venmo which made the payment process convenient for the customer who couldn’t be physically at the property. We will try to accommodate your needs and we understand that our customers may not be able to be home while we complete the service.

Feel free to contact us at (781) 333-8758 for your free quote from the professionals at HiCleaners!

Accommodating Customers

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